Quality Policy
As Ledova Lighting:
By raising product and service quality according to the requirements of technology and time, ensuring maximum customer satisfaction in line with our strategic plans and goals;
Our Commitments
The core principles that form our quality standards
To optimize costs by producing with high efficiency and thereby offer quality products to our customers at appropriate prices
To support creativity and innovation to be a pioneer in design and innovation, and to offer high quality, reliable, and aesthetically satisfying products
To establish transparent and mutually trust-based communication to understand and meet the expectations and conditions of our stakeholders
To act in compliance with relevant internal and external legislation, relevant national and international standards
To reduce our environmental impacts by using environmentally friendly and sustainable production methods that increase energy efficiency
With a customer-focused approach, by understanding the current and future needs and expectations of our customers and business partners, ensuring continuous improvement by prioritizing Quality and related management system requirements
To strive to achieve operational excellence by evaluating risks and opportunities with a proactive approach in our fast, lean, and flexible processes that we manage
To increase the awareness and competencies of all stakeholders regarding innovations, changes, and developments within the Quality Management System framework
To ensure continuous improvement and development of activities carried out in all areas by monitoring and reviewing measurable goals and programs, following the latest technologies and innovations, increasing quality and minimizing errors
To systematically manage and protect the information assets belonging to stakeholders and all information related to activities
To increase employee satisfaction and commitment, encourage employee participation, and make developing a positive work climate our corporate culture
To train all our employees with quality consciousness, continuously improve their skill and knowledge levels, and ensure the establishment of quality understanding throughout the company
To carry out all stages of our activities in a healthy and safe working environment
To establish open and honest relationships with our suppliers and customers, demonstrating our commitment to quality at every stage
We declare and commit to leading and providing all necessary resources in this direction.
Serdar Güray Oktay
General Manager