Türkçe
Ledova In Numbers
Ledova Aydınlatma in the language of numbers from past to present
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Customer Satisfaction
Who Are We?
Ledova Aydınlatma is an OVA Group company specializing in the design, production, and sales of indoor and outdoor lighting products. With many years of experience in the lighting industry, our company is recognized as a leader in quality, reliability, and innovation. At Ledova, we have always prioritized customer satisfaction since our establishment, and we continue to expand our product range in line with this commitment.
Ledova Aydınlatma’s customer-centric approach is based on the principles of collaboration and integrity. Our customer service team works continuously to understand our customers’ needs and provide the best solution. With innovative technologies and modern designs, our lighting products exceed our customers’ expectations in both aesthetics and functionality.
Environmental sensitivity is also one of the core values of our company. At Ledova, we focus on minimizing our environmental impact by adopting sustainable production practices. We utilize LED technology to enhance energy efficiency in our products and prefer eco-friendly materials.
At Ledova Aydınlatma, we are here to offer solutions for your indoor and outdoor lighting needs with our customer-focused, innovative, efficient, aesthetic, and environmentally friendly products. We invite you to explore the world of lighting with us, and we look forward to building a long-term partnership together.
Vision and Mission
Our goal is to rise to the leading position in Turkey in terms of quality, revenue, and brand recognition, to create unique advantages, and to rank among the top 50 in the global market, ultimately becoming a world-renowned brand.
We aim to ensure that our customers have access to accurate, efficient, and high-quality products at optimal prices. By providing superior quality that exceeds standards for their various needs, we strive to achieve sustainable success and growth, adding value to our country, our industry, and the world.
Our Quality Policy
To continuously improve our services with practices that prioritize customer satisfaction, expectations, and needs while making a difference.
- To provide high-quality, easily accessible, fast, and reliable services by making technological investments and educating our employees, stakeholders, and business partners.
- To thoroughly analyze customer requests, suggestions, and complaints, producing the necessary solutions for customer satisfaction and preventing the recurrence of complaints through corrective actions.
- To adopt a philosophy of continuous improvement in all our processes, elevating efficiency to a level that can compete internationally.
- To raise our brand value and customer perception to the highest level through the quality of the services we provide.
- Our goal is to embrace quality as a purpose and ensure its continuity.